
We're On Our Way! While You Wait…
Find the circuit breaker and main water shut-off valve and turn them off. These are typically in low-traffic areas like a basement, garage, or utility closet. The water shut-off valve could also be outside, near your front curb. If the circuit breaker is not in a dry area, or water levels are rising quickly, skip this step to avoid electric shock.
If water damage came from a backed-up sewer, or the water is black or gray—avoid contact at all costs. Wastewater is a health hazard to everyone, including pets.
Our Water Damage Restoration Process
- Same-Day Emergency Response
Our IICRC-certified technicians will check for safety concerns (electrocution risks and ignition hazards) and assess the extent of damage upon arrival. Humidity meters, infrared cameras, and other sensors will help detect moisture and mold growth within floors, walls, ceilings, and other nooks and crannies.
- Cleaning, Disinfection, Deodorization, and Repairs
Once everything is dry according to a combination of various instruments and our expertise, we can start cleaning, disinfecting, and deodorizing where needed. And, in case you need additional services, we also do carpet cleaning, document restoration, mold cleanup, structural repairs, and more. As licensed contractors, we can take care of everything.
- Retrieve Salvageable Items
It’s common for furniture, especially wooden pieces, to swell and warp if left wet or submerged in water for several days—but please don’t wait this long to seek help. We will gauge your items’ salvageability and relocate what can be saved to a safer area until restoration is complete.
- Finishing Touches
J&M will return your clean, salvaged belongings back where they should be, restoring your space to its pre-damaged condition and providing you with peace of mind.
- Water Extraction and Drying
We employ ultra-high-powered pumps and vacuums to remove standing water. Then, we utilize professional-grade drying equipment, including air movers and dehumidifiers, to expedite the process and prevent further damage.
How Quickly Can Water Cause Damage?
Act fast to prevent the worst. Here’s an overview of what will happen if you delay water damage restoration:
- Minutes
As soon as water infiltrates your space, contamination begins to spread. Drywall soaks up water like a sponge, water seeps through flooring, and drenched furniture turns into breeding grounds for bacteria. Printed photographs and important documents may also be lost forever.
- Hours
The hours after a leak or flood are crucial. Wooden furniture begins to swell, unpleasant odors arise due to high humidity levels, and dyed fabrics may bleed or discolor.
- Days
Mold can grow and multiply on moist surfaces within a day or two. Solid wood, including hardwood floors, may warp and potentially crack. If the leak originates from upper floors, water damage can seep down to lower levels. Exposure to humidity can also cause wallpapers to peel off, and paint to blister and bubble.
- Weeks
Water intrusion left unaddressed for weeks, maybe due to a broken pipe concealed in a wall, has likely caused mold to spread throughout the property. Individuals with respiratory problems may have difficulty breathing, and those with allergies may have persistent symptoms. As the source continues to leak or gush water, the property will sustain more damage. Unfortunately, long-term water damage may require gutting and rebuilding the property.
Moisture Control = Mold Control
It only takes 24 to 48 hours for mold, a fungus, to grow on water-damaged surfaces. It thrives on moisture, reproducing by means of microscopic spores that travel through the air. As water damage spreads throughout your property, so can mold.
According to the Centers for Disease Control and Prevention, mold spores can irritate your eyes, nose, throat, skin, and lungs, regardless of whether you’re allergic or not. Symptoms may include itchiness, nasal congestion, a sore throat, chest tightness, shortness of breath, or other allergic reaction symptoms. Prolonged mold exposure can weaken your immune system further, making you vulnerable to infections and diseases.
Mold remediation and prevention are critical parts of our water damage restoration process. With your health and safety in mind, J&M Inc. will quickly mitigate the damage and return your property to its original state.
Importance Of Water Damage Restoration
Even in the desert, water damage wreaks havoc due to various causes, including clogged drains, sewer backups, burst pipes, natural disasters, or seemingly harmless leaks. Here’s how swift, effective, professional water damage restoration benefits everyone:
- Prevent structural damage
- Minimize out-of-pocket repair expenses
- Preserve personal belongings
- Prevent accidental falls or electrocution
- Remove mold and its health risks
- Maintain property value
Our Satisfied Clients
Thank you!! Super great job.
Brad D.
And, great news – my hard wood floors were saved! J&M did a phenomenal job and the floors came out unscathed. Thank goodness.
Seriously, they are an amazing company and I thank you so much for referring them to me.
Penny K.
I am writing to tell you how very impressed we are with the Miraculous carpet cleaning job that Ray and his helper Drake did in our home!! Wow…..our carpet was really dirty and looked very old and used and now it is back to white, soft and looks like new!! We didn’t think it was possible but your carpet cleaning method worked a miracle on our carpets and we are so thrilled! Thank you so much! I will spread the word and bring you more business because of our wonderful experience with you.
Karen P.
Thanks for a Great Job Roger.
7737 Invergordon
When the builder called you to our home in Gilbert, I had my doubts, and was not sure what to expect. We had a broken water pipe inside and approximately 80,000 gallons went thru the first and second floors to all areas of the house.
When your company arrived and began work, I asked questions as your employees working on drying out my home and were helpful in answering these concerns. With your arrival came more questions and it became clear to me that you had done this before, and are very good at it. Please except my sincere thanks with this letter and consider me a sold customer on your process.
Your company has much experience and knowledge in handling these situations with professional employees and staff that worked hard on completing this task. You may consider me a solid reference in the future if needed.
Wayne H.
Your generosity overwhelmed me. You guys are really something. Thanking you doesn’t seem adequate but “thanks”. I also want to commend Dan. He was polite, courteous and extremely professional. I think he was overwhelmed too!! Give that boy a raise! Looking forward to seeing you, which is always a highlight to my day.
Donna B.
We have heard stories about unpleasant experiences in dealing with water damage, but after our experience, we would highly recommend J & M to anyone.
John and Edith C.
You guys are great. I thought dealing with sewage under my house was going to be a horrible dilemma, but your company came right in and fixed it without any problems. I’ll definitely call J & M Inc again if any other problems arise.
Steve M.
Thank you so much for cleaning our carpets at a moments notice. While we experienced the loss of my mother-in-law, you made it possible to hold a wake at our house after the memorial service. Our carpets were filthy before you came, and looked absolutely wonderful after you were done, thank you.
Julie and George G.
The carpets look great! Everyone thinks they are new and are very surprised to find out the carpet is at least 3 years old.
Carolyn R.
We would like to thank you so much for the wonderful job, on our carpet, you’re the best!
The Metzgers
During a very difficult period, we felt safe with the service we received. Your staff was knowledgeable, and understanding to the situation.
Eric and Sandy F.
It’s never good to hear that you have mold in your house, but J & M put my worries to rest. Working with professionals is always a relief.
David S.
…and I also want to thank you for helping me with my insurance company. Sometimes the insurance company is so worried about these incidents (water damage) that they can make the process of fixing the house a hassle. I really appreciate your efforts..
Jim W.
I am quite impressed with the quality of work and the customer service. Keep up the good work!
Dr. Bergman
IICRC Certified Technicians You Can Count On
J&M Inc. has been remediating water damage for over 23 years. With on-call crews stationed 24/7, we can arrive on-site within an hour of receiving your call.
Our technicians service residential and commercial properties in the Phoenix metropolitan area. Equipped with world-class extracting machines, moisture meters, thermal imaging cameras, air movers, and dehumidifiers, we can undo anything—from appliance overflows to total home flooding.
Frequently Asked Questions
Get 24/7 Emergency Service
Water damage may be an unwanted intruder, but you can mitigate its impact through swift and effective restoration efforts. As a leading water damage mitigation company in Phoenix, AZ, we can handle any situation.