A significant amount of J & M’s work comes directly from assignments made by professionals within the claims departments of insurance companies, and home builder warranty companies. J & M is a preferred mitigation / remediation vendor for a number of these companies in the Phoenix area.
One of the primary benefits of working with J & M is our capacity to get any size job done quickly and completely. We have invested over $2,000,000 in specialized equipment and technology.
Based on our experience in the insurance industry, J & M’s technicians have been trained to:
- Address the homeowner’s immediate issues in order to reduce claim-related damages.
- Work within the guidelines set forth by each insurance company. For example, obtaining adjuster approval before removing carpet, before perforating walls, before cutting drywall, or before disposing of damaged contents.
- Differentiate between claim-related damages and pre-existing damages.
- Identify subrogation and obtain the proper documentation and evidence to support it.
J & M uses a number of state-of-the-art “Job Documentation” protocols. One of these is “Moisture Mapper” which meets or exceeds IICRC S-500 Standards. To see a sample of the moisture mapper report please go here.
This detailed documentation is designed to give you and / or your insurance adjuster a comprehensive overview of the work completed.This cost-free, immediate, neat, accurate, and comprehensive loss documentation promotes accurate and cost-effective claim solutions.
All of our documentation includes:
- A Loss Report noting the areas affected, damages observed to the structure and contents, subrogation comments, and services completed to date.
- Digital photos of the areas affected and claim-related damages.
- Diagram of the loss including measurements.
- Moisture Mapping Sheets that note the moisture content of the affected structural materials.
- Drying Logs that note the Temperature, Relative Humidity, GPP, and Grain
- Depression of the affected areas of the loss, as well as an unaffected area to serve as a comparison.
- Invoicing based on agreed pricing with the Insurance Company.
- Timely and accurate communication with the insurance company’s claims adjuster via phone, fax, and email.
Our loss report and related paperwork enables adjusters to address subrogation, separate prior damages from those associated with the claim event, set appropriate reserves on a claim, and address structural and content damages beyond mitigation / remediation.
J & M is firmly committed to professionally handling all of our assignments. It is our hope that this commitment serves as an extension of the level of service you already provide your valued policyholders.
Below is a complete listing of our services. Please take a few minutes and review the work documentation and equipment sections of the site.
We’re members
in good standing with the IICRC, RIA and IAQA
Traditional Home Owner Services
Area Rug Cleaning
Carpet Cleaning (Truck mounted / rotary extraction)
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| Water Damage Services Flood Damage (1 call does it all) Quick Water Extraction Quick Drying any size building or location Sewage Extraction Water / Mold Damage Repairs Remedial Orchestration (Remediation, Relocation, Air Quality Testing, Rebuild of Demolition) Rebuild of Remediated Homes Leak Detections – Using Thermal Imaging Camera Inspection and Job Scope for Prolonged Water Damage MOLD Testing and Complete Remediation Air Quality Testing by Certified Microbiologist |
Real Estate Services Emergency Carpet Cleaning and Immediate Drying Carpet Cleaning Carpet Restoration Refresh Matted and Old Carpet (Clean iIt with rotary extraction before you replace it) Odor Removal or Elimination Including Cigarette Smoke Tile & Grout Cleaning – Tile/Grout Staining & Sealing Residential Air Duct Cleaning Flood and Water Damage Concrete Cleaning |
